Updating a voicemail name & e-mail

Logic - The voicemail platform will be used to update/reset a voicemail PIN number, name, email and features that are associated with a voicemail account.

Note: When entering a telephone number in the voicemail system it is ALWAYS going to be the 10 digit number preceded by a +1. Example: +19544498000

• Login to the Voicemail platform using your admin login

• Hover your mouse over the "Hosted PBX" option, then "Advanced" and finally select the "Voicemail Boxes" option.

• Find the extension of the user you wish to edit on the left side of the screen and select the user extension

• Select the "Edit" option next to the "Assign To" section if you are adding a new user, or use the drop down to select an existing user.
• 
  • First Name: Fill in the new users first name
  • Last Name: Fill in the new users last name
  • Email: Fill in the new users email address
  • Scroll down and select "Save"
  • 

• Edit the user "PIN Number" and change it to 1111 then select "Save"